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What's New!

 
January 15, 2010 — Check out our new....

Community Information Channel (CIC) channel 9 on Columbus FiberVision!

Now Business & Residential customers can advertise on our 100% Fiber Network. Check out Channel 9 and call us today for a really great deal! 620-429-3132

March 12, 2008 — Digital TV & FiberVision Information

On February 17, 2009, full power analog broadcasting will end, and analog-only televisions may be unable to display full-power broadcast programming unless the viewer takes action. Sets not connected to a cable service (Columbus FiberVision) may need additional equipment (i.e. converter box) or their TV may need to be replaced. More information may be obtained by going to www.dtv.gov or calling the National Telecom Industry Assoc. at 1-888-388-2009.

March 9, 2008 — Digital TV & FiberVision Information

How do I know if my TV is ready to receive digital or HD channels? IF you have a digital TV, it must be a digital TV with a QAM tuner already installed to receive Columbus FIbervision Digital channels. http://en.wikipedia.org/wiki/QAM_tuner The only way to receive digital signals above 100 is to have a TV capable of doing so and subscribing to Columbus Fibervision Basic II package. Note: no converter boxes will be needed for Columbus Fibervision Cable subscribers.

March 4, 2008 — Digital TV & FiberVision Information

We have added new HD channels to our channel lineup. You will find them in the 100+ spots on your digital TV. We invite you to scan your TV, to verify if your set is capable of receiving these channels.

December, 2007 — Customer Proprietary Network Information (CPNI)

On December 08, 2007, a new policy instituted by the Federal Communication Commission, will go into effect. It will establish new rules on how we as a company are to share information on your telephone account. Here is a brief outline of what you can expect when you call to make changes or request information regarding your account.

If a customer calls the office or comes into the office, the customer must be authenticated. The person in the office or calling about the account must be listed on the account as an authorized contact. If Columbus Telephone is not talking to the customer listed on the account, we cannot discuss the account. If we have an account where the person is deceased, the spouse must change the account information to add the living customer�s name to the account. A password verification will be required before releasing any information to the customer(s) listed on the account.

Thanking you in advance for your understanding as we put you through yet another security process to protect your personal information.

February 22, 2006 — Important! APC (Battery back up unit)

Please make sure you APC (battery back up unit) remains plugged in at all times. Your service will be disrupted if there is no power to this unit. 2 hours of talk time on a corded telephone will be provided during a power outage. The APC will, however, not power your CATV or Internet during outages.